Use of ChefKiss Service

Introduction

ChefKiss Group ("we", "us", "our") is committed to protecting your privacy in compliance with the Personal Data Protection Act (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data. By using our platform, you consent to the terms of this Privacy Policy.

Personal Data Collected

We collect and process the following personal data, including:

• Basic Information: Name, email, phone number, and address.
• Account Information: Username, password, and order history.
• Payment Information: Credit card details and/or other payment details (processed by third-party payment gateways).
• Marketing Preferences: Subscription to newsletters, promotional emails, and food updates.
• Technical Data: IP address, device information, browsing behaviour (collected via cookies).

How We Use Your Data

Your data is used for the following purposes:

• Processing orders and payments
• Delivering products and services
• Personalizing your shopping experience
• Sending promotional offers (if opted in)
• Conducting analytics to improve platform performance and services
• Ensuring security and fraud prevention
• Complying with legal and regulatory requirements

Data Sharing & Third-Party Disclosure

We do not sell your personal data. However, we may share data with:

• Service providers (e.g., payment processors, logistics partners)
• Analytics providers (e.g., Google Analytics, CRM tools) for performance tracking
• Regulatory authorities if required by law
• Marketing partners for personalized promotions (with consent)

We ensure that third parties comply with strict data protection standards.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For details, refer to our Cookie Policy.

Data Security & Retention

We implement encryption, secure servers, and access controls to protect your data. Personal data is retained only as long as necessary for legal and business purposes.

Your Rights Under PDPA

You have the right to:

• Access your personal data
• Request corrections to inaccurate data
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal obligations)

For data requests, contact privacy@chefkiss.com.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be notified via email or on our website, and continued use of our services constitutes acceptance of the revised policy.

For inquiries, contact privacy@chefkiss.com.

Compliance with Laws

This Privacy Policy complies with Singapore's Personal Data Protection Act (PDPA) and other applicable regulations.